Freescout
Step right up to the marvelous world of FreeScout, the open-source superhero in the realm of help desks and shared inboxes! Imagine Zendesk and Help Scout had a baby, and it decided to go rogue, living off the grid – that's FreeScout for you. With the freedom to host on RepoCloud, you'll be the puppet master of your customer support theater, pulling strings without the pesky peepers compromising your privacy. This lightweight champion packs a punch, juggling an infinite number of support agents, tickets, and mailboxes with the grace of a seasoned circus performer. It's like having an army of diligent bees in your pocket, ready to buzz with seamless email integration, auto-magical replies, and secret agent notes. Watch conversations do the tango with features like forwarding, merging, and moving. And it's not just desktop-friendly – this little wizard waltzes through mobiles and speaks multiple languages! Get star-struck with starred conversations, avoid bumper cars with collision detection, and tailor your notifications to be as flexible as a contortionist. But wait, there's more! FreeScout plays nice with the cool kids – Slack, WhatsApp, Facebook, and Telegram. It's a polyglot with ticket translations, a smooth talker with live chat, a timekeeper with time tracking, and a meticulous organizer with custom fields. All the bells and whistles of the big leagues, but with a price tag that's as friendly as a RepoCloud-hosted app can be. FreeScout: because professional customer support shouldn't cost you an arm, a leg, or your firstborn!
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